Contact Kitbag Customer Service
Kitbag Phone Numbers and Emails
Customer Service:
-
+44 845 408 4345
Kitbag Emails:
Contact Information
Kitbag Website:
Kitbag Help Center:
Corporate Office Address:
Other Info (opening hours):
Monday to Friday 8am - 8pm Saturday and Sunday 9am - 4pm
How Good is Kitbag's Customer Service?
Summary of Kitbag Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Kitbag?
Shipping and Delivery Question:
- “Late delivery”
- “Missing item from order”
- “Wrong size top again”
Return/ Replace Question:
- “Trying to return an item”
- “Change my order”
- “Returning item”
Request for Information Question:
- “I need to know how to do an exchange”
- “Order enquiry”
- “About my pastel”
Refund Question:
- “Refund”
- “Where my refund”
- “No refund”
Activation/ Cancellation Question:
- “Cancel order”
- “Cancel order before process”
- “Cancel an order”
Payments and Charges Question:
- “They took my money but didn't confirm order”
- “To discuss payment options”
- “Billed twice for same product”
Product/ Service Question:
- “When will I receive my order as it's a birthday gift”
- “Need to speak to agent regarding product”
- “Damaged item”
Account Question:
- “Took money out from my account”
- “Wrong amount of money taken from my account”
- “You have taken twice the ammount out ofmy bank account”
Website/ Application Question:
- “I cant pay for goods on the kitbag site as the verification isnt working. Can i order by phone? Thanks, Mkke”
- “Removal of an unpaid website”
- “Error on website”
Staff Question:
- “URGENT Customer service required”
Cards Question:
- “I wanting to order something it's not accepting my card”
Employment Question:
- “Employment”
Other Question:
- “Order problem”
- “Na”
- “Non receipt of order”
About
, , , ,
Kitbag Ltd is one of the leading online sports retailers in the Europe that in 2006 was sold by European Home Retail plc. to Findel PLC. The company specializes in sporting products from the biggest football brands such as Nike, Adidas, Puma, Le Coq Sportif, Umbro, Kappa, Canterbury and many others. They have a great selection of football products like football equipment, football boots, football knits, replica football shirts, team wear, football trainers, football clothing, training wear, football accessories, and much more. Kitbag also has the right to operate the official online stores of Chelsea, Barcelona, Celtic, West Ham, Portsmouth, Man Utd, Real Madrid, Everton, Aston Villa, Manchester city fc and many others.
Kitbag is ranked 695 out of 3769 in E-commerce category
UK
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