Kitbag
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Kitbag Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Kitbag has 1.8 star rating based on 153 customer reviews. Consumers are mostly dissatisfied.
7% of users would likely recommend Kitbag to a friend or colleague.
- Rating Distribution
Pros: Well priced products, Prices, Good prices.
Cons: Cannot honour expected delivery date, Poor customer service, Useless at reaching out to customers.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Kitbag has 1.8 star rating based on 153 customer reviews. Consumers are mostly dissatisfied.
7% of users would likely recommend Kitbag to a friend or colleague.
- Rating Distribution
Pros: Well priced products, Prices, Good prices.
Cons: Cannot honour expected delivery date, Poor customer service, Useless at reaching out to customers.Recent recommendations regarding this business are as follows: "No recommendation, pliz dont buy from them", "Avoid", "Don't order from anything from Kitbag", "I probably won’t be using this lot again.", "Don’t buy from this company".
Most users ask Kitbag for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Kitbag Reviews
"I have ordered wrong itemsl."
Order No. 193-****-**** placed today. I am very sorry but I have ordered Arsenal Lifestyle shirts instead of Arsenal 3rd Shirt 2023/24. Could you please change...
"193-****-****"
Where is my order, i paid for next business day still nothing, can i cancel it, i want a refund, im pissed off and travelling without this order
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Harare, Mashonaland Central
Late delivery
User's recommendation: No recommendation, pliz dont buy from them
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
193-****-****
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Worst service I have dealt with
Company fixed the issue and I have been provided with apology.
- None arrival of item
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer
I’ve ordered a shirt what was in stock still haven’t received it over 2 weeks on very poor
- Good value and can get most football shirts
- None arrival of item
Preferred solution: Deliver product or service ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Refund issue
- Idiots
Preferred solution: Full refund
User's recommendation: Don't try to send a parcel to a recepient other than the buyer
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Due to the incorrect delivery of the product, I received a product that I didn't order.
- Lots of goods
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Kelty, Fife
Resolved: Order problem
Company fixed the issue and I have been provided with apology. It was just a delay on order but all good now
User's recommendation: Avoid
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Where’s my refund??
- Lots
Preferred solution: Full refund
User's recommendation: Wouldnt touch them with a barge pole
Marylebone, City Of Westminster
Missing parcel
Wigan, Wigan
I need to know how to do an exchange
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Placed an order in November 23 and nothing has been received. Sent messages but no reply at all.
- Must be reported
- False advertising
Preferred solution: Deliver product or service ordered
User's recommendation: Don't order from anything from Kitbag
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Bury St Edmunds, Suffolk
I have ordered wrong itemsl.
User's recommendation: Kitbag cancelled my incorrect order without any problem and arranged a refund. I was then able to order the correct items.Thank you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
No parcel
Preferred solution: Full refund
User's recommendation: Do not use
E-commerce Talks
Art for Your Home Not Museums
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Complain
Preferred solution: Deliver product or service ordered
User's recommendation: Very professional
Brisbane, Queensland
Resolved: My order didn't arrive complete
Company fixed the issue and I have been provided with apology. Order arrived late but arrived
User's recommendation: Don’t buy from this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Never received confirmation email when bought items
Preferred solution: Full refund
User's recommendation: BEWARE
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